Frequently Asked Questions (FAQ)
1. What kind of tasks do you help with?
I offer a wide range of virtual assistance services, including:
- General Admin Support: inbox management, calendar scheduling, data entry, research
- Social Media Assistance: content creation, basic graphics, post scheduling (no strategy)
- Basic Video & Audio Editing: trimming, captions, resizing for platforms
- Website Support: updates, simple page edits, basic design using WordPress/drag-and-drop builders
- Email Marketing Support: formatting newsletters, automations setup, list management
If you’re unsure if your task fits, feel free to ask!
2. Do you offer packages or hourly rates?
Yes. I currently offer package-based pricing only to give you more clarity and value.
Common packages include:
- Starter VA Package – best for occasional support
- Standard VA Package – ideal for ongoing weekly tasks
- Custom Packages – tailored to your unique needs
Let’s discuss what works best for your business!
3. What tools do you use?
I’m comfortable using a variety of tools, including but not limited to:
- Project Management: Trello, Asana, Notion
- Design & Content: Canva, Filmora
- Website: WordPress, Elementor, Wix, Thrive Architect
- Communication: WhatsApp, Zoom, Email
- Email Marketing: MailerLite, Constant Contact, Kartra, FG Funnels, Groove
If your tools are different, I’m a quick learner!
4. Do you work with specific industries?
I mainly work with clients who are coaches, podcasters, and creative entrepreneurs, but I’m open to supporting other small business owners and service providers who need dependable, behind-the-scenes help.
5. How do we communicate and collaborate?
Communication is key! I typically check in via:
- Email (for task updates)
- Slack or WhatsApp (for quick messages)
- Weekly/bi-weekly Zoom calls (if needed for alignment)
We’ll find a system that fits your workflow.
6. What’s your turnaround time?
Turnaround times depend on the scope and urgency. For most tasks:
- Small tasks: 24–48 hours
- Larger tasks/projects: 3–7 business days
- Urgent tasks can be discussed on a case-by-case basis.
7. How do I get started with you?
Just fill out the form or send me an email to book a discovery call! We’ll chat about your business, goals, and support needs. From there, I’ll recommend a package that fits and send over an agreement and onboarding form.
8. Can I upgrade or downgrade my package anytime?
Absolutely. You can adjust your package as your needs evolve. I recommend giving a 2-week’s notice for any changes.
9. Do you offer one-time or project-based services?
Yes! I take on one-off projects like:
- Website refresh or landing page updates
- Video and audio editing for sizzle reels, podcast episodes, and training programs
- Setting up email sequences or automation
Just let me know what you need!
10. What makes you different from other VAs?
I bring nearly 4 years of experience, a proactive approach, and a genuine care for my clients’ success. I work best with heart-led entrepreneurs who need someone dependable, resourceful, and aligned with their pace and values.