Frequently Asked Questions (FAQ)

1. What kind of tasks do you help with?

I offer a wide range of virtual assistance services, including:

General Admin Support: inbox management, calendar scheduling, data entry, research
Social Media Assistance: content creation, basic graphics, post scheduling (no strategy)
Basic Video & Audio Editing: trimming, captions, resizing for platforms
Website Support: updates, simple page edits, basic design using WordPress/drag-and-drop builders
Email Marketing Support: formatting newsletters, automations setup, list management

If you’re unsure if your task fits, feel free to ask!

2. Do you offer packages or hourly rates?

Yes. I currently offer package-based pricing only to give you more clarity and value.

Common packages include:

Starter VA Package – best for occasional support
Standard VA Package – ideal for ongoing weekly tasks
Custom Packages – tailored to your unique needs

Let’s discuss what works best for your business!

3. What tools do you use?

I’m comfortable using a variety of tools, including but not limited to:

Project Management: Trello, Asana, Notion
Design & Content: Canva, Filmora
Website: WordPress, Elementor, Wix, Thrive Architect
Communication: WhatsApp, Zoom, Email
Email Marketing: MailerLite, Constant Contact, Kartra, FG Funnels, Groove

If your tools are different, I’m a quick learner!

4. Do you work with specific industries?

I mainly work with clients who are coaches, podcasters, and creative entrepreneurs, but I’m open to supporting other small business owners and service providers who need dependable, behind-the-scenes help.

5. How do we communicate and collaborate?

Communication is key! I typically check in via:

Email (for task updates)
Slack or WhatsApp (for quick messages)
Weekly/bi-weekly Zoom calls (if needed for alignment)

We’ll find a system that fits your workflow.

6. What’s your turnaround time?

Turnaround times depend on the scope and urgency. For most tasks:

Small tasks: 24–48 hours
Larger tasks/projects: 3–7 business days
Urgent tasks can be discussed on a case-by-case basis.

7. How do I get started with you?

Just fill out the form or send me an email to book a discovery call! We’ll chat about your business, goals, and support needs. From there, I’ll recommend a package that fits and send over an agreement and onboarding form.

8. Can I upgrade or downgrade my package anytime?

Absolutely. You can adjust your package as your needs evolve. I recommend giving a 2-week’s notice for any changes.

9. Do you offer one-time or project-based services?

Yes! I take on one-off projects like:

Website refresh or landing page updates
Video and audio editing for sizzle reels, podcast episodes, and training programs
Setting up email sequences or automation

Just let me know what you need!

10. What makes you different from other VAs?

I bring nearly 4 years of experience, a proactive approach, and a genuine care for my clients’ success. I work best with heart-led entrepreneurs who need someone dependable, resourceful, and aligned with their pace and values.